I'm a Boston-based, healthcare-focused product and experience manager. My mission is to help improve the healthcare experience for physicians, patients, AND Administrators.

WHY HEALTHCARE

My reason for focusing on healthcare is simple: A person’s health is their most important asset. Empathetic digital and in-person process design can help us all stay healthy, and when we’re ill, regain our health.

“The value is in what gets used, not in what gets built.”

— Kris Gale

EXPERTISE

Experienced in leading cross-functional teams through research, requirements, design, and launch, including process re-engineering, with a strong focus on experience and adoption.

Specialties

  • Product Discovery
    • Market Research, Surveys, User and Stakeholder Interviews, Personas, Journey Mapping
  • Product Management
    • Product Vision, Product Strategy, User Stories
  • Design
    • Interaction Design, Prototyping